Click "View Product Manual" above to view or download the product manual which contains a Troubleshooting section.
FREQUENTLY ASKED QUESTIONS
Q: Where can I buy the Virtual Holiday Projector Kit?
A: To purchase locally, please go to our store locator and input your zip code, item number 60908 and the search distance in our store locator. If the kit is not available from a local retailer, please visit your nearest Ace Hardware, Kmart, Sears or Walmart for similar kits.
Q: Can I buy additional videos?
A: Yes, additional videos are available at holidayprojectors.com or virtualfxvideo.com.
Q: Can I buy a replacement screen?
A: Yes, additional screens are available at holidayprojectors.com.
Q: What videos are included with the kit?
A: There are many variations, however this particular kit includes 4 Christmas scenes and 4 Halloween scenes. Please click More Images above to view images of these videos.
Q: How long are the videos?
A: The videos range in length, however the Halloween videos total approximately 14 minutes long and average 2 minutes each. The Christmas videos total approximately 19 minutes long and average 3 minutes each.
Q: Can I select only the video I want to play?
A: Yes, please click on View Instruction Manual above and refer to section 12 or 13 in the instruction manual for step by step instructions on selecting one video to loop.
Q: How do I make the images brighter?
A: It is best to keep the room the projector is setup in completely dark. We also recommend making sure there are no lights around the outside of the window, as well.
Q: Can I hang the screen in a horizontal window?
A: Yes, there are a few easy steps to follow to change the orientation from vertical to horizontal. Press "Menu" then scroll to "Aspect Ratio" and press "OK" on the remote. Using the arrow buttons on the remote control, move up or down to choose the desired ratio. The horizontal aspect ratio choices are 4:3 or 16:9. Once the desired aspect ratio is highlighted, press the "Esc" button on the remote.
Q: How big is the screen?
A: The included projection screen is 47"x42".
Q: How far should the projector be set up from the projection screen?
A: The ideal distance is 5-6.5' from the screen, however the projector can be set up as far away as 11'.
Q: Can I use this outdoors?
A: No, the projector is intended for indoor use only, however it is visible through the window for outdoor viewing.
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